Understandably, expectations run rather high when anyone plans a vacation. Not only do you work your ass off to get that much-deserved vacation leave (and not leave work hanging) of even just a few days, you also save up for it. And needless to say, it doesn’t come cheap at all- more so if you plan a rather ambitious overseas trip with hotel stays and all that.

I can’t help but notice that this year isn’t a good year for Cebu Pacific. From the online stories alone just these past few weeks, I’d say there’s a lot going on that leaves a lot of customers not just unhappy- but irate enough to write about it and tell other people how bad their experiences were.